📋 Introduction

Welcome to HVAC AI — an AI-powered HVAC fault diagnostic assistant. We respect your privacy and are committed to protecting your personal data.

This policy explains what data we collect, how we use it, and how we protect it.

📦 Data We Collect

• Account Data: Email address and password upon registration
• Diagnostic Conversations: Questions and images you send for fault diagnosis
• Usage Data: Number of diagnoses, device types diagnosed, ratings given
• FCM Token: Used to send push notifications for important updates
• Device Info: Device type and language to improve user experience

🎯 How We Use Your Data

• Provide accurate HVAC and refrigeration fault diagnostics
• Improve AI accuracy and fault database quality
• Send notifications about new updates and features
• Generate anonymized statistics for app development

🔒 Data Security

All data is stored on Firebase (Google Cloud) with the highest security standards. We use SSL encryption for all communications.

We never sell your data to third parties and only share it when legally required.

🤖 Artificial Intelligence

This app uses Google's Gemini model to analyze faults. Conversations you send may be processed by this model in accordance with Google's Privacy Policy.

📸 Images & Media

Images you send for fault diagnosis are used solely for technical analysis and are not permanently stored on our servers after the session ends.

👤 Your Rights

• Request deletion of your account and all associated data
• Access the data we have stored about you
• Disable notifications at any time from app settings

👶 Children

This app is intended for adult professionals and technicians. We do not knowingly collect data from persons under the age of 13.